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Do you do gift vouchers?
    Yes, we have three gift vouchers as well as requested gift wrapping if you are shipping to a different address.
Gift Vouchers:
£10 Gift Vouchers
£20 Gift Vouchers
£50 Gift Vouchers

Please state in the purchase comments if you wish your item to be gift wrapped.
Got a question?
    Ring Libby on: +447595284103  - Libby will be more than happy to help. If the call is missed please do not hesitate to leave a text
Alternatively, you can email: [email protected]
I am looking for a new riding hat and had the Caldene Prestielling ige before, but can't find it anywhere. I tried on the tuta model, but it does't fit me properly. The velvet riding hat that you are ss it the Presite model or the tuta?
    Hi, the Caldene Velvet riding hat is the Prestige model.
I can't find the answer to my question. What do I do?
    Click on "Contact Us" and let us know what your question is.
I have received my item and I want to return/exchange
    There is a return/exchange form on the back of your invoice, follow the steps, fill it in and send the item(s) back to us:

Equine Clearance Returns
Rimmer Bros
Sleaford Road
Bracebridge Heath
Lincoln
England
LN4 2NA
I haven't had my item long and it is damaged...
    See our Returns for more information. Alternatively, see the returns form is on the back of your invoice to complete and send back to our warehouse.
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